TCT provides hotel booking solutions to all types and sizes of business organisation These solutions will enable your business to:

book hotels at competitive rates more conveniently &

effectively control and thereby reduce hotel expenditure.

Booking services can be accessed via skilled booking consultants based in our London call centre or via an online booking tool which TCT will design and customise to your business's specific requirements free of charge.

Call Centre

TCT' s call centre benefits from 'state of the art' technology to ensure that our consultants can deliver a fast and efficient response to your hotel requirements. Our target turnaround time from booking request to confirmation is 45 minutes. Our systems are configured to constantly measure performance targets meaning that we can check that you receive a consistently high standard of service.

TCT's call centre consultants can be contacted 24/7 by telephone email or fax. Our booking systems guide them to book the right hotels in the right locations at the best rates available for every client.

Self booking tool

Online Self Booking Tools (SBTs) are now considered by many travel experts to be essential to effective corporate travel management. These booking systems can be conveniently integrated with client organisations' internal travel and procurement systems. Their growth in popularity stems from the way they give travel bookers a uniform and convenient booking process whilst also providing travel managers control - control of which hotels get booked, control over maximum rates and control over who books what. They also give travel manager's access to detailed realtime online management information 24/7. TCT has built an enviable reputation for designing and implementing customised SBTs over the last ten years.

Hotel choice

Clients can access over 86,000 hotels worldwide via TCT's booking systems. The choice ranges from budget 'lodge' style properties to luxury 5 star hotels as well as serviced apartments. Our database now includes extensive details on the properties listed so that guests requiring particular facilities can be matched to the hotels providing them. TCT's database features over 14,000 properties in the UK alone. Our account management support team constantly updates the information contained there.

Security and care

Ensuring all guests' health and safety is of course a top TCT priority. No hotels are selected for client use unless they have met TCT's stringent health and safety requirements. Our database content suppliers provide information on hotels health and safety features which is downloaded into our systems via xml feed.
TCT also gathers information on hotels health and safety arrangements independently of third party content suppliers via the following methods:

Thorough and regular inspections

By inviting customer feedback on every stay