TCT's Corporate and Social Responsibility Policy

The Corporate Team (TCT) acknowledges that it is not only the large global public companies but businesses of all types and sizes that need to adopt coherent polices to:

Protect the environment we live in.

Deal with customers and staff in an ethical and caring manner.

Be mindful of the effect of our business activities on society generally so as to be a force for the good.

We see that addressing these issues is part of the process involved in making a business successful. Customers like to deal with organisations which not only offer good products and services but which they also generally respect. TCT's management appreciates that we will be more likely to attract and retain the right staff and thrive if we actively contribute and participate in positive activities which are seen to be helpful to the community.

The Corporate Team's Environmental Policy

Good environmental practices are high on The Corporate Team's list of business priorities. As a service company we have a duty of care to our customers and the community to pursue environmental policies which reflect the impact of our business on the environment. This commitment is communicated throughout the organisation.

Current environmental policies include:

Strict compliance with all the applicable environment legislation

Making appropriate use of recycling opportunities

Using environmentally sensitive disposal arrangements

Using environmentally sensitive procurement

Assessing the environmental impacts prior to making major investment decisions

Ensuring that guidance, training and procedures are in place to enable all our staff to
    contribute towards caring for the environment

Setting measurable targets to reduce our impact on the environment

Reviewing our policies on a regular basis so as to ensure they are effective & up to date.

The Corporate Team's Staff Policy

Being in a service driven industry The Corporate Team's staff is its most important asset. With that in mind the company has invested heavily in the development of all employees.

The company will retain good staff through strict observance of legislation which is designed to protect them but also through our own company initiatives which help to create better working conditions and surroundings.

The Corporate Team's Customer Service Policy

The Corporate Team is focused on delivering hotel and conference booking services which are convenient to use and of a consistently high standard. The services must also result in substantial savings on hotel and conference expenditure being achieved for each client organisation without compromising on accommodation or conference venue standards.


Caring for the Guests

We recognise that guests and delegates must always be accommodated in a safe environment. The accommodation should be in a pleasant setting and in establishments where we feel confident that guests will be properly looked after.

The Corporate Team's Community Policy

Supporting charities : The Corporate Team raises money for charities through activities such as sponsored walks and collections from staff and visitors to our offices. We have been pleased to support Radar, Hope and Homes for Children, RNIB and Marie Curie Cancer Care.

We also support the efforts of our hotel partners by attending their fund raising events. For example, over the years we have been pleased to participate in and make contributions at numerous Hilton in the Community Foundation events.

As members of the HBAA (Hotel Booking Agents Association), The Corporate Team is proud to be involved in raising funds for Lynn's Bowel Cancer Campaign through the Association's fund raising events and auction website 'HBAAY'.