As soon as we have secured a client, TCT work to consistently deliver the service promised during the sales process.
TCT account managers ensure all aspects of the service required are delivered – not just the obvious parts such as a prompt and efficient booking service but also the back office functions such as payment and invoicing processes.
Our account managers ensure improvements to the service are constantly implemented and achievements such as savings made are measured and audit-able.
They know the key to keeping clients happy is to maintain healthy working relationships built on trust and understanding. This is one of the reasons why The Corporate Team has been so successful in keeping clients – in many cases for well over ten years.
TCT can help your business keep control of your hotel and conference spend by providing detailed MI. This is available both 24/7 real-time online (eMI) and in the form of offline exceptional reports. Reports can be designed in consultation with client preferences – for example the savings achieved can be shown in different ways.
Key data is available which enables travel and procurement managers to:
TCT provides payment solutions to effectively reduce administrative costs at your business's head office level while at the same time encouraging travel policy compliance at your business’ user level.
TCT will work with you to simplify the hotel invoicing and payment processes. This involves integrating TCT’s hotel booking systems to your procurement systems. Unnecessary paperwork can be avoided and the administrative burden on your finance staff substantially reduced. Over the past 15 years TCT has had experience of integrating its booking systems with various types of client organisation including large enterprises which use e-procurement platforms such as ARIBA and SAP. A team of TCT specialists will work with your procurement department to ensure that hotel invoicing and payment processes meet your specific needs.